Introducing Phoenix Catering Management Ltd
"No one cares how much you know, until they know how much you care!”
Phoenix Catering is a brand-new Contract Catering Service provider creating and enhancing a new style of management for the provision of catering services in the Healthcare, Schools and Business & Industry sectors of the food service market.
The importance of eating well is very apparent these days and as industry professionals it is our job to deliver nutritional, well balanced meals for a healthy living lifestyle as well as enjoyment.
We plan to deliver this in every contract by employing well-trained and supportive teams of catering colleagues who at the very heart of it are “Real Foodies” and are passionate about their chosen careers.
With over 35 years’ experience in all aspects of the catering industry we offer Knowledge, professionalism, innovation, development and above all quality fresh food to enable us to provide a bespoke Catering Service to our clients, tailoring our services to your specification and setting KPI’s to meet with your requirements.
With a flexible support network, we can offer services throughout England and Wales.
Of course, the meal on the table is one aspect of the service we provide with “Customer Service” a major focus – a great plate of food is insignificant if it is served by an unhappy member of the team!
"Inspiring healthier communities by connecting people to real food”.
In terms of our operating philosophies, we are very much a fresh food company focused on providing high quality food, prepared from fresh ingredients, and cooked as close to the service time as possible.
We have strict minimum standards, and endorse the use of fresh herbs, home baking and seasonal produce to minimise food costs and maximise the overall perception and value on the part of the staff.
It is our intention to promote healthy sustainable eating and provide a meal service to suit each individual customer ensuring it is appropriate to the environment of the contract.
In Care Homes this can be aided and assisted by nutritional Information as well as providing an appropriate diet or providing a higher potassium content or simply to cater for those residents suffering from diabetes or dysphagia and to develop a production, service system and style, which will encourage a healthier lifestyle approach.
Healthy eating as well as food in season promotions are a keen focus for us to help encourage Residents, customers, and Staff members to benefit from a well-planned and balanced diet.
This is all created in line with the individual care plans as well as a “Residents Food Preference Sheet”.
All updated by the Chef Manager visiting the resident at least once a month.
In Business & Industry establishments, we believe in giving our Chefs the autonomy to create bespoke menus tailored to their site using our approved suppliers whilst at the same time ensuring that our carbon footprint is kept to an absolute minimum regarding the number of deliveries received and keeping food miles as low as possible.
We run in-depth due diligence audits on all suppliers to ensure they meet our company standards.
Healthy eating as well as food in season and themed menu promotions are a keen focus for us to help encourage our customers, and Staff members to benefit from a well-planned, interesting, and balanced diet.
We believe it is of upmost importance to inform all our guests about the food they are eating and more importantly offer them the chance to make informed choices with regards to meal options. We currently work closely with all our clients to ensure we cater to all our customers and guests every need and encourage them as well as the staff to tell us about their dietary requirements and preferences. As well as talking to our guests we will also ensure menus are displayed clearly and informatively in prominent areas and can also offer an instant feedback service.
Every member of the catering team is encouraged to engage with our customers to create a warm, friendly relaxed atmosphere and understand their requirements so that our customers really look forward to every mealtime!
Services We Offer
“Never be so busy as not to think of others”